FAQ
Find your answers here
How can I contact customer support?
You can reach our customer support through our contact form on the website. We aim to respond within 24 hours.
How long does shipping take?
Shipping typically takes between 6 and 12 days.
How long will it take to ship my order?
Your order will usually be shipped within 2 to 3 days. Please note that shipping times may vary depending on your location and other factors. You will receive a tracking number once your order has been shipped.
I'm having issues placing an order.
Make sure all required fields are filled out correctly.
Double-check your payment information and shipping address.
Clear your browser cache or try using a different browser or device.
If the issue persists, feel free to contact our customer support team for assistance. We're here to help!
Can I change or cancel my order?
We process orders quickly, but if you need to make changes or cancel your order, please contact our customer support within 24 hours. We’ll do our best to assist you.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure options depending on your region. All payments are processed securely.
My item arrived damaged. What should I do?
We’re sorry for the inconvenience. Please contact our customer support with photos of the damaged item, and we’ll arrange a replacement or refund as soon as possible.